Fo99's Privacy Policy — Your data is safe with us

Welcome to fo99. Your privacy is our highest priority. This Privacy Policy explains how fo99 collects, uses, and protects your personal information. By using the fo99 platform, you are considered to have agreed to this Privacy Policy.

This policy applies to fo99's website, mobile app, and all digital services. We continuously improve our privacy practices, and this policy may be updated at any time. We will notify you of any significant changes via email or through the platform.

Fo99 only collects information that is necessary to deliver our services. Collecting unnecessary or excessive data goes against our policy. The three categories of data we collect are detailed below.

Fo99 never stores your full bank card number, CVV, or PIN. All sensitive payment information is processed exclusively through third-party payment gateways.

Fo99 uses your information solely for lawful, defined purposes. No data is used beyond what we have stated. We apply the highest level of care at every step to ensure your privacy is protected.

• Identity information is used to create, verify, and manage your account.
• Payment information is used to process financial transactions and prevent fraud.
• Usage data is used to personalize your preferences and gaming experience.
• Your contact information may be used to inform you about promotions and offers (you can opt out at any time).
• To ensure the security of our platform and detect suspicious activity.
• To meet legal obligations and report to regulatory authorities.
• For analytics and research to further improve fo99's services.

Fo99 only shares your information with third parties in specific, necessary circumstances. We never sell your data for profit or share it with third parties without a legitimate reason.

• Payment Provider: Payment services such as bKash, Nagad, and Rocket are only provided with the information strictly necessary to process your transaction.
• Law enforcement: Information may be disclosed to regulatory authorities where required by a court order or legal obligation.
• Game Provider: Limited data may be shared with partner game providers to operate games.
• Security Service: Minimal data may be shared with specialized service providers for fraud detection and cybersecurity purposes.
• Business Transfer: In the event of a change in fo99's ownership, your information may be transferred to the new entity — however, the terms of this policy will remain in effect.

The fo99 website uses cookies to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored in your browser.

• Essential cookies: Essential for maintaining login sessions and ensuring security — these cannot be disabled.
• Functional Cookies: To remember your preferences such as language and display settings.
• Analytics Cookies: Used to monitor and improve platform performance — no personally identifiable information is collected.
• Security Cookies: Used to detect fraud and unusual activity.

You can manage or delete cookies through your browser settings. However, disabling certain cookies may cause some fo99 features to not work as intended.

Fo99 employs industry-leading technical and organizational measures to protect your data. Our security infrastructure is reviewed and improved on a regular basis.

• All data transmissions are secured with TLS/SSL 256-bit encryption.
• Stored sensitive data is encrypted using AES-256 encryption.
• Two-Factor Authentication (2FA) is available to prevent unauthorized access to your account.
• Servers and networks are under 24/7 security monitoring.
• Access to data is restricted to authorized personnel only.
• Regular security audits and vulnerability assessments are conducted.
• In the event of a data breach, we will notify you within 72 hours.

Fo99 retains your information only for as long as necessary. Once that period ends, your data is securely deleted or anonymized.

As a fo99 user, you have a number of important rights over your personal data. Contact our support team to exercise any of these rights.

• Right of Access: You have the right to know what information fo99 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data once specific conditions are met.
• Right to Restrict Processing: You may request that the use of your data be restricted in certain circumstances.
• Right to Data Portability: You can receive your data in a structured format.
• Right to Object: You may request to stop receiving marketing communications at any time.

Fo99 is strictly for users aged 18 and above. We do not collect or process the personal information of anyone under 18 under any circumstances.

If we become aware that a minor is using fo99, their account will be immediately closed and all associated data will be deleted. If a parent or guardian suspects their child is using fo99, please contact our support team immediately.

Fo99 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notification will be displayed when you log in to the fo99 platform.
• The "Last Updated" date at the top of this page will change accordingly.
• For significant changes, you may be asked to provide consent again.

Continuing to use fo99 after any changes are made will be considered your acceptance of the updated policy. We recommend visiting this page regularly.

For any questions, concerns, or complaints regarding our Privacy Policy, please contact fo99's dedicated Privacy Team. We aim to respond within 48 hours.

If your complaint is not resolved, you may escalate it to your local data protection authority. fo99 is committed to upholding user rights at all times.